Privacy policy

Privacy Policy for CHOLES LLC

Effective Date: 05/24/23

At CHOLES LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose the information you provide when using our website. By accessing and using our website, you consent to the practices outlined in this policy.

1. Information We Collect

1.1. Personal Information: When you make a purchase or create an account on our website, we may collect certain personal information, including your name, email address, shipping address, billing address, phone number, and payment details. We use this information to process your orders, communicate with you, and provide you with a personalized shopping experience.

1.2. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, device information, and website usage data. This information is collected to improve our website's functionality, analyze trends, and enhance your overall browsing experience.

2. Use of Information

2.1. We use the information we collect for the following purposes:

- Processing and fulfilling your orders
- Communicating with you regarding your orders, inquiries, and updates
- Providing customer support and resolving any issues you may encounter
- Personalizing your shopping experience and recommending relevant products
- Analyzing website usage data to improve our website's performance and functionality
- Conducting market research and understanding customer preferences
- Sending promotional emails and newsletters (you may opt out at any time)

3. Information Sharing

3.1. We respect your privacy and will not sell, trade, or rent your personal information to third parties without your consent, except as described in this policy.

3.2. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering products to you. These service providers are obligated to protect your information and are prohibited from using it for any other purposes.

3.3. We may also disclose your information if required by law, legal process, or governmental request, or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security

4.1. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and regular security audits.

4.2. While we strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

5. Third-Party Links

5.1. Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

6. Privacy Policy for Marketing SMS from CHOLES LLC

6.1. This Privacy Policy outlines how CHOLES LLC collects, uses, protects, and discloses personal information obtained through marketing SMS (Short Message Service) activities. We are committed to safeguarding the privacy of individuals who receive our marketing messages. This policy applies to all employees, contractors, and agents involved in marketing activities.

6.2. CHOLES LLC collects personal information for marketing SMS purposes only with the explicit consent of the individuals.
6.3. Personal information collected may include, but is not limited to, names, contact numbers, and any other information provided voluntarily by individuals during the opt-in process.
6.4. We may also collect information related to message delivery, such as delivery status and responses to our marketing SMS messages.

6.5. CHOLES LLC will use the collected personal information to send marketing SMS messages and communicate promotional offers, product updates, event invitations, or other relevant information related to our products and services.
6.6. Personal information may also be used for internal analysis, reporting, and improving our marketing campaigns and customer experiences.
6.7. We may use aggregated and anonymized data for statistical or research purposes, without identifying specific individuals.

6.8. CHOLES LLC will retain personal information collected for marketing SMS purposes only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations.
6.9. Once personal information is no longer needed, it will be securely disposed of or anonymized, unless further retention is necessary to comply with legal obligations or resolve disputes.

6.10. CHOLES LLC will not disclose personal information collected for marketing SMS purposes to third parties, except in the following circumstances:
a) When we have obtained explicit consent from the individual to share their information.
b) When necessary to comply with applicable laws, regulations, legal processes, or enforceable government requests.
c) In connection with a corporate transaction, such as a merger, acquisition, or sale of assets, where personal information may be transferred to a third party as part of the transaction.

6.11. Consent and Opt-Out
6.12. Individuals have the right to withdraw their consent for receiving marketing SMS messages from CHOLES LLC at any time.
6.13. To opt-out, individuals can follow the instructions provided in our marketing SMS messages or contact us directly using the contact information provided below.
6.14. Once an opt-out request is received, CHOLES LLC will promptly cease sending marketing SMS messages to the requesting individual.

6.15. CHOLES LLC will comply with all applicable laws and regulations concerning the collection, use, and disclosure of personal information obtained through marketing SMS activities.
6.16. We will cooperate with regulatory authorities and law enforcement agencies to address any privacy-related inquiries, complaints, or breaches.


7. Changes to the Privacy Policy

CHOLES LLC reserves the right to modify or update this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website.

If you have any questions or concerns regarding our privacy practices, please contact our customer support team for clarification.

Thank you for choosing CHOLES LLC. We value your privacy!